Respondus

Install or Update Respondus Quiz License

Important: Respondus Quiz only works on Windows machines - it does not work with Apple devices.

If you do not have Respondus Quiz, you can download and install it. If your Respondus Quiz license has expired, you need to download and install it again or update the license registration information as follows:

In Canvas, at the bottom left of the global menu, click Help.
In the Help panel, click Software Distribution.
A list of available software will display. On the Software Distribution page, select the Respondus Quiz link.
In the order page that appears, click Add to Cart. If you get an error popup see Review Previous Orders instructions below.
In the Downloads page that appears, copy the institution (A), local support contact email (B), and the installation password (C).
Click the Download button.
Find the installation file on your computer and install it.
Run Respondus. It will prompt you for the registration information you copied in step 5.

Review Previous Orders

This is to retrieve the updated registration information after you have reached step 4 above.

In the Error popup, click the link to see previous orders.
The previous order page opens. Click Details for the Respondus Quiz download.
In the Download page that appears, copy the institution name (A), local support contact (B) and installation password (C).
On your computer run Respondus.
At top left, click File, and then in the drop-down menu, click Update License.
In the Campus-wide License popup enter the information you copied, and then click License.

To learn more about Respondus Quiz, contact ctl.helpdesk@ubc.ca.

UBC Okanagan Centre for Teaching and Learning Respondus Directory

Updated August 2020