Zoom: TA or Secondary Instructor Error Messages in Canvas

How to Access Zoom Links in Canvas for TA or Secondary Instructors without a Zoom License

The Zoom integration in Canvas is not a full integration. If you have an instructional role in a Canvas course (such as Teacher, Secondary Instructor or TA) and do not have a UBC licensed Zoom account, you will see an error when you navigate to the Zoom page in your course. You can still access the Zoom link, however.

error message

  1. Click Home in your course menu.
  2. On the right side of your screen,click the Student View button.
    Student view

  3. Click Zoom in your course menu. The meeting links will now be accessible.
    Student view-Zoom

  4. Alternately, the instructor who set up the Zoom meetings can share the meeting invitation with all class participants in a Canvas announcement.  See #14 in Zoom: Schedule Meetings through Canvas.

Contact ctl.helpdesk@ubc.ca for more information.

UBC Okanagan Centre for Teaching and Learning Zoom Directory

Updated September 2020