Basic Computer Specifications for Canvas
This is a list of basic computer system requirements to use Canvas. It is always recommended to use the most up-to-date versions and better connections. Canvas will still run with the minimum specifications, but you may experience slower loading times. Canvas and its hosting infrastructure are designed for maximum compatibility and minimal requirements.
Screen Size
Canvas is best viewed at a minimum of 800x600, which is the average size of a notebook computer. If you want to view Canvas on a device with a smaller screen, we recommend using the Canvas mobile app.
Operating Systems
Mobile Operating System Native App Support
- iOS 7 and newer (versions vary by device)
- Android 4.2 and newer
Computer Speed and Processor
- Use a computer 5 years old or newer when possible
- 1GB of RAM
- 2GHz processor
Internet Speed
- Along with compatibility and web standards, Canvas has been carefully crafted to accommodate low bandwidth environments.
- Minimum of 512kbps
Screen Readers
Supported Browsers
Canvas supports the current and first previous major releases of the following browsers:
- Internet Explorer 11 and Edge39 and 40 (Windows only—please make sure your operating system is also current as noted in the computer specifications lesson; you may need to download the Windows 10 Anniversary Update to submit Canvas assignments)
- Safari 9 and 10 (Macintosh only)
- Chrome59 and 60
- Firefox53 and 54 (Extended Releases (Links to an external site.) are not supported)
- Flash25 and 26 (used for recording or viewing audio/video and uploading files)
- Respondus Lockdown Browser(supporting the latest system requirements (Links to an external site.))
We highly recommend updating to the most current version of your preferred browser. Your browser will notify you if there is a new version available.
Some supported browsers may still produce a banner stating Your browser does not meet the minimum requirements for Canvas. If you have upgraded your browser but you are still seeing the warning banner, try logging out of Canvas and deleting your browser cookies.
If your browser does not update automatically, you can download your preferred browser in the browser's download page:
Required Components
Flash (Links to an external site.) is required for recording audio and video in the Canvas Rich Content Editor. Other than these features, Flash is not required to use most areas of Canvas. Please note that some browsers may no longer support Flash.
The Java plug-in (Links to an external site.) is required for screen sharing in Conferences. Please note that some browsers do not support Java. Otherwise, there are no other browser plug-ins used by Canvas. JavaScript must be enabled to run Canvas.
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Course-specific Requirements
UBC Basic CWL Requirement
Participants need to get UBC Basic CWL to self-enrol into the course.
UBC FIPPA-compliant Course Tools
FIPPA requires that all information about our students remain in Canada, unless there is consent. If the course uses any non-FIPPA compliant cloud-based course tools that need you to create an account to use it, you will be reminded and given an option to use an alias. Examples of non-FIPPA compliant cloud-based course tools can be found at https://isit.arts.ubc.ca/other-tools-for-teaching-and-learning/#