Technical Assistance

Course Support

Please email the faculty lead with any questions about the content, activities, assessments, or evaluation tools.

For technical assistance, please try the resources provided.

Learn more about:

Get Technical Help for Canvas:

Post a question in the technical issue discussion board if you are still having difficulty.

UBC Student's guide to Canvas

Get Technical Help for CLAS:

Instructions for how to Use CLAS

CLAS works best when you:

  1. Use a computer instead of an iPad, Tablet, or phone.
  2. Upload, or record the file using a reliable/strong wifi connection (UBC Secure/Eduroam is an example), or if you can hardwire the internet to your computer before uploading.

Email CLAS for technical support if you are having difficulty: arts.helpdesk@ubc.ca

First time users to CLAS will need to enroll. Here is the self-enrollment link:

Users with UBC CWLs:
https://applications.arts.ubc.ca/secure/medclas/index.php?self_enroll_token=0r1Dm30B2U

Users without UBC CWLs:

https://applications.arts.ubc.ca/guest/medclas/login.php?enroll_on_success=0r1Dm30B2U