Technical Assistance
Course Support
Please email the faculty lead with any questions about the content, activities, assessments, or evaluation tools.
For technical assistance, please try the resources provided.
Learn more about:
- Using the Canvas Discussion Board Links to an external site.
- Submitting your assignments Links to an external site.
Get Technical Help for Canvas:
Post a question in the technical issue discussion board if you are still having difficulty.
Get Technical Help for CLAS:
Instructions for how to Use CLAS
CLAS works best when you:
- Use a computer instead of an iPad, Tablet, or phone.
- Upload, or record the file using a reliable/strong wifi connection (UBC Secure/Eduroam is an example), or if you can hardwire the internet to your computer before uploading.
Email CLAS for technical support if you are having difficulty: arts.helpdesk@ubc.ca
First time users to CLAS will need to enroll. Here is the self-enrollment link:
Users with UBC CWLs:
https://applications.arts.ubc.ca/secure/medclas/index.php?self_enroll_token=0r1Dm30B2U
Users without UBC CWLs:
https://applications.arts.ubc.ca/guest/medclas/login.php?enroll_on_success=0r1Dm30B2U