Course Modules

Introduction

Introduction Introduction

Context Module Sub Header

Course Introduction 1

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Course Introduction Course Introduction 2

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Course Overview Course Overview 3

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Course Information Course Information 4

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Course Developers and Designers Course Developers and Designers 5

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Course Faculty Course Faculty 6

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Experience and Opinion Survey Experience and Opinion Survey 7

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Entry Survey Entry Survey 8

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Context Module Sub Header

Person-Centred Maternity Care 9

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Why Learn About Collaboration Through Maternity Cases? Why Learn About Collaboration Through Maternity Cases? 10

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Video: What Influences Decisions Video: What Influences Decisions 11

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Context Module Sub Header

Course Navigation 12

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Technical Assistance Technical Assistance 13

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Context Module Sub Header

Who Are Your Colleagues in this Course 14

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Discussion Topic

Introduction: Who are Your Colleagues in this Course? Introduction: Who are Your Colleagues in this Course? 15

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Context Module Sub Header

Activities, Assessments, and Schedule 16

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Learning Activities and Assessments Learning Activities and Assessments 17

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Grade Breakdown Grade Breakdown 19

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Course Schedule Course Schedule 20

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Video Conference Link and Room Booking for Simulations Video Conference Link and Room Booking for Simulations 21

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Module 1: Person-Centred Maternity Care and Place of Birth

Module 1: Person-Centred Maternity Care and Place of Birth Module 1: Person-Centred Maternity Care and Place of Birth

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1.1.a Module Overview and Objectives 1.1.a Module Overview and Objectives 2

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Context Module Sub Header

1.2 Person-Centred Decision Making 3

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1.2.a Why does Shared Decision Making Matter? 1.2.a Why does Shared Decision Making Matter? 4

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1.2.b How does Shared Decision Making Work? 1.2.b How does Shared Decision Making Work? 5

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1.2.c Our Person-Centred Decision Making Process 1.2.c Our Person-Centred Decision Making Process 6

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1.2.d Video: Person-Centred Decision Making Process 1.2.d Video: Person-Centred Decision Making Process 7

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1.2.e Culturally Competent Care 1.2.e Culturally Competent Care 8

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1.2.f Forming Partnerships 1.2.f Forming Partnerships 9

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1.2.g The Role of the “Third Person” 1.2.g The Role of the “Third Person” 10

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1.2.h Why do Providers Hesitate? 1.2.h Why do Providers Hesitate? 11

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1.2.i Considering Risk and Benefit 1.2.i Considering Risk and Benefit 12

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Discussion Topic

1.2.j Discussion: Informed Decision Making About Risk 1.2.j Discussion: Informed Decision Making About Risk 5 13

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Context Module Sub Header

1.3 The Context for Care 14

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1.3.a The International Context for Care 1.3.a The International Context for Care 15

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1.3.b A Snapshot of the Canadian Context 1.3.b A Snapshot of the Canadian Context 16

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Discussion Topic

1.3.c Discussion: Context of Care 1.3.c Discussion: Context of Care 5 17

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Context Module Sub Header

1.4 Choice of Birth Place 18

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Discussion Topic

1.4.a Discussion: Why Home Birth? 1.4.a Discussion: Why Home Birth? 5 19

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1.4.b Place of Birth: People, Preferences, and Preparation 1.4.b Place of Birth: People, Preferences, and Preparation 20

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1.4.c Video: Factors Influencing Choice of Birth Place 1.4.c Video: Factors Influencing Choice of Birth Place 21

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Discussion Topic

1.4.d Discussion: What do you Think? 1.4.d Discussion: What do you Think? 5 22

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1.4.e Evidence-Based Selection of Birth Setting 1.4.e Evidence-Based Selection of Birth Setting 23

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1.4.f Personalizing the Decision 1.4.f Personalizing the Decision 24

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1.4.g What do People and Providers Say? 1.4.g What do People and Providers Say? 25

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1.4.h What Do Evidence-Based Guidelines Say? 1.4.h What Do Evidence-Based Guidelines Say? 26

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1.4.i Public Health Implications 1.4.i Public Health Implications 27

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Context Module Sub Header

1.5 What is Needed to Attend a Birth? 28

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1.5.a Supplies and Equipment by Birth Place 1.5.a Supplies and Equipment by Birth Place 29

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1.5.b Video: Equipment for Birth 1.5.b Video: Equipment for Birth 30

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1.5.c Birth Equipment and Supplies 1.5.c Birth Equipment and Supplies 31

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Context Module Sub Header

1.6 Assessing Your Understanding 32

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Quiz

1.6.a Quiz: Module 1: Person Centred Decision Making 1.6.a Quiz: Module 1: Person Centred Decision Making 11 33

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Context Module Sub Header

1.7 Resources 34

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1.7a Reference List 1.7a Reference List 35

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Module 2: Communication

Module 2: Communication Module 2: Communication

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2.1.a Module Overview and Objectives 2.1.a Module Overview and Objectives 1

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Context Module Sub Header

2.2 Case 1: Mee's Story 2

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2.2.a Mee's Story 2.2.a Mee's Story 3

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2.2.b Labour and Birth 2.2.b Labour and Birth 4

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2.2.c Postpartum and Newborn Care 2.2.c Postpartum and Newborn Care 5

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2.2.d Interprofessional Shared Decision Making 2.2.d Interprofessional Shared Decision Making 6

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2.2.e SBAR, Handover and Discussions 2.2.e SBAR, Handover and Discussions 7

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2.2.f Debriefs 2.2.f Debriefs 8

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2.2.g Team Debriefs 2.2.g Team Debriefs 9

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2.2.h Feedback 2.2.h Feedback 10

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2.2.i Documenting: A PCDM Key Element 2.2.i Documenting: A PCDM Key Element 11

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2.2.j Establishing Values, Beliefs, and Preferences: A PCDM Key Element 2.2.j Establishing Values, Beliefs, and Preferences: A PCDM Key Element 12

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Discussion Topic

2.2.k Discussion: Client-led Decision Making 2.2.k Discussion: Client-led Decision Making 5 13

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Context Module Sub Header

2.3. Geeta's Story 14

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2.3.a Geeta's Story 2.3.a Geeta's Story 15

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2.3.b Labour and the Transfer into Hospital 2.3.b Labour and the Transfer into Hospital 16

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2.3.c Home Birth Transfer 2.3.c Home Birth Transfer 17

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2.3.d Procedures for Transfers 2.3.d Procedures for Transfers 18

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2.3.e Communication Techniques 2.3.e Communication Techniques 19

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2.3.f Verbal Communication 2.3.f Verbal Communication 20

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Discussion Topic

2.3.h Discussion: The Experience of Care 2.3.h Discussion: The Experience of Care 5 21

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Context Module Sub Header

2.4 Interprofessional Communication 22

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2.4.a Interprofessional Communication 2.4.a Interprofessional Communication 23

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2.4.b Culture of Dialogue 2.4.b Culture of Dialogue 24

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2.4.c Appreciative Inquiry: A Strategy to Know your Team 2.4.c Appreciative Inquiry: A Strategy to Know your Team 25

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2.4.d Impact of Conflict on Decision Making 2.4.d Impact of Conflict on Decision Making 26

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2.4.e Video: Difficult Conversation Strategies 2.4.e Video: Difficult Conversation Strategies 27

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Context Module Sub Header

2.5 Assessing Your Understanding 28

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Quiz

2.5.a Quiz: Module 2: Communication 2.5.a Quiz: Module 2: Communication 10 29

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Context Module Sub Header

2.6 Analyzing Person-Centered Decision Making 30

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Assignment

2.6.a CLAS Assignment: Identifying Values and Beliefs 2.6.a CLAS Assignment: Identifying Values and Beliefs 3 31

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Context Module Sub Header

2.7 Analyzing Communication Tools 32

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Assignment

2.7.a CLAS Assignment: Logistics of Home Birth 2.7.a CLAS Assignment: Logistics of Home Birth 3 33

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Context Module Sub Header

2.8 Applying Your Knowledge: Communication Skills 34

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Assignment

2.8.a Peer Review Assignment: Communication Skills 2.8.a Peer Review Assignment: Communication Skills 8 35

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Context Module Sub Header

2.9 Resources 36

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2.9.a Reference List 2.9.a Reference List 37

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Module 3: Teamwork

Module 3: Teamwork Module 3: Teamwork

Page

3.1.a Module Overview and Objectives 3.1.a Module Overview and Objectives 1

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Context Module Sub Header

3.2 The Maternity Care Team 2

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3.2.a The Maternity Care Team 3.2.a The Maternity Care Team 3

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3.2.b Health Professions Education Survey 3.2.b Health Professions Education Survey 4

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Discussion Topic

3.2.c Discussion: Maternity Care Team 3.2.c Discussion: Maternity Care Team 5 5

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3.2.d Professional Roles 3.2.d Professional Roles 6

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Context Module Sub Header

3.3 Case 3: Florence, Tasmin, and Riann's Story 7

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3.3.a Florence's Story 3.3.a Florence's Story 8

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3.3.b Tasmin's Story 3.3.b Tasmin's Story 9

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3.3.c Riann's Story 3.3.c Riann's Story 10

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Page

3.3.d Acknowledging Environmental Norms: A PCDM Key Element 3.3.d Acknowledging Environmental Norms: A PCDM Key Element 11

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3.3.e Workplace Culture: Efficiency or Feelings? 3.3.e Workplace Culture: Efficiency or Feelings? 12

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3.3.f Workplace Reactions 3.3.f Workplace Reactions 13

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Context Module Sub Header

3.4 What is a "Team" and How Does it "Work"? 14

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Page

3.4.a Team-Based Health Care 3.4.a Team-Based Health Care 15

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3.4.b Professional Worldviews and Identities 3.4.b Professional Worldviews and Identities 16

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3.4.c Principles of Team-Based Care 3.4.c Principles of Team-Based Care 17

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3.4.d Florence's Case: Anticipation of Shared Responsibility 3.4.d Florence's Case: Anticipation of Shared Responsibility 18

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3.4.e Include the Team and Establish Roles: A PCDM Key Element 3.4.e Include the Team and Establish Roles: A PCDM Key Element 19

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3.4.f Steps in Role Clarification 3.4.f Steps in Role Clarification 20

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3.4.g Keep the Focus on the Person: A PCDM Key Element 3.4.g Keep the Focus on the Person: A PCDM Key Element 21

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Context Module Sub Header

3.5 Technical Skills for Team Functioning 22

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3.5.a Personal Guidelines for Team Functioning 3.5.a Personal Guidelines for Team Functioning 23

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3.5.b The SIT Tool 3.5.b The SIT Tool 24

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3.5.c Florence's Case: Labour Begins 3.5.c Florence's Case: Labour Begins 25

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3.5.d Attributes of High Functioning Teams 3.5.d Attributes of High Functioning Teams 26

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3.5.e Florence's Case: Labour Tensions 3.5.e Florence's Case: Labour Tensions 27

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3.5.f CENTRE Tool 3.5.f CENTRE Tool 28

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3.5.g How to Start the Difficult Conversation with a Team Member 3.5.g How to Start the Difficult Conversation with a Team Member 29

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3.5.h ABCD Tool for the Difficult Conversation 3.5.h ABCD Tool for the Difficult Conversation 30

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3.5.i Florence's Case: Closing the Loop 3.5.i Florence's Case: Closing the Loop 31

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3.5.j Attending to Power Imbalances: A PCDM Key Element 3.5.j Attending to Power Imbalances: A PCDM Key Element 32

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3.5.k The Drama Triangle and Staying Curious 3.5.k The Drama Triangle and Staying Curious 33

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Context Module Sub Header

3.6 Applying Your Knowledge: Role Clarification 34

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Assignment

3.6.a Peer Review Assignment: Role Clarification 3.6.a Peer Review Assignment: Role Clarification 6 35

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Context Module Sub Header

3.9 Analyzing a Team Handover 36

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Assignment

3.9.a CLAS Assignment: Analyzing a Team Handover 3.9.a CLAS Assignment: Analyzing a Team Handover 7 37

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Discussion Topic

3.9.b Discussion: Professional Worldview 3.9.b Discussion: Professional Worldview 5 38

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Context Module Sub Header

3.10 Analyzing a Team Debrief 39

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Assignment

3.10.a CLAS Assignment: Analyzing a Team Debrief 3.10.a CLAS Assignment: Analyzing a Team Debrief 7 40

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Discussion Topic

3.10.b Discussion: Shared Responsibility 3.10.b Discussion: Shared Responsibility 5 41

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Context Module Sub Header

3.11 Assessing Your Understanding 42

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Quiz

3.11.a Quiz: Module 3: Teamwork 3.11.a Quiz: Module 3: Teamwork 13 43

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Context Module Sub Header

3.12 Resources 44

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3.12.a References 3.12.a References 45

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Module 4: Conflict Transformation

Module 4: Conflict Transformation Module 4: Conflict Transformation

Page

4.1.a Module Overview and Objectives 4.1.a Module Overview and Objectives 1

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Context Module Sub Header

4.2 Understanding Conflict 2

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4.2.a. Understanding Conflict 4.2.a. Understanding Conflict 3

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4.2.b How does Conflict Impact Maternity Care? 4.2.b How does Conflict Impact Maternity Care? 4

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4.2.c Differing Agendas: Attend to Power Imbalances 4.2.c Differing Agendas: Attend to Power Imbalances 5

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4.2.d Ambiguity Leads to Conflict 4.2.d Ambiguity Leads to Conflict 6

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4.2.e Allow Time for Consideration: A PCDM Key Element 4.2.e Allow Time for Consideration: A PCDM Key Element 7

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4.2.f Revise the Plan as Necessary: A PCDM Key Element 4.2.f Revise the Plan as Necessary: A PCDM Key Element 8

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Discussion Topic

4.2.g Discussion: Understanding Interprofessional Conflict 4.2.g Discussion: Understanding Interprofessional Conflict 5 9

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Context Module Sub Header

4.3 Geeta's Transfer 10

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4.3a Geeta's Transfer 4.3a Geeta's Transfer 11

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4.3b Best Practice Guidelines for Transfer 4.3b Best Practice Guidelines for Transfer 12

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4.3c Ambiguity in Geeta's Transfer 4.3c Ambiguity in Geeta's Transfer 13

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Context Module Sub Header

4.4 Conflict: Reaction and Styles 14

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4.4.a What Happens in Conflict? 4.4.a What Happens in Conflict? 15

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4.4.b Video: How to Manage Anxiety 4.4.b Video: How to Manage Anxiety 16

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4.4.c FIFE Tool for Conflict Self-Management 4.4.c FIFE Tool for Conflict Self-Management 17

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4.4.d Moving from Conflict to Dialogue: Conflict Strategies 4.4.d Moving from Conflict to Dialogue: Conflict Strategies 18

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4.4.e Video: Acting Out Your Strategy 4.4.e Video: Acting Out Your Strategy 19

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4.4.f Conflict Management Style Self Test 4.4.f Conflict Management Style Self Test 20

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4.4.g Adjusting your Conflict Strategy 4.4.g Adjusting your Conflict Strategy 21

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Discussion Topic

4.4.h Discussion: Matching Conflict Management Styles 4.4.h Discussion: Matching Conflict Management Styles 5 22

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Context Module Sub Header

4.5 Geeta's Care 23

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4.5.a Conflict over Geeta's Care 4.5.a Conflict over Geeta's Care 24

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4.5.b Quality Improvement and Home Birth Transfer 4.5.b Quality Improvement and Home Birth Transfer 25

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Context Module Sub Header

4.6 Conflict Transformation 26

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4.6.a The Mindset 4.6.a The Mindset 27

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4.6.b Leading with Curiosity 4.6.b Leading with Curiosity 28

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4.6.c Barriers to Conflict Transformation 4.6.c Barriers to Conflict Transformation 29

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4.6.d Make or Defer a Decision: A PCDM Key Element 4.6.d Make or Defer a Decision: A PCDM Key Element 30

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4.6.e Video: Managing a Difficult Conversation using DEAR 4.6.e Video: Managing a Difficult Conversation using DEAR 31

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4.6.f Video: What to do when Nothing Else Works 4.6.f Video: What to do when Nothing Else Works 32

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4.6.g Transforming Conflict: Steps to Peace 4.6.g Transforming Conflict: Steps to Peace 33

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Context Module Sub Header

4.7 Applying your Knowledge: Conflict Transformation 34

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Assignment

4.7.a Peer Review Assignment: Conflict Management Styles 4.7.a Peer Review Assignment: Conflict Management Styles 3 35

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Assignment

4.7.b CLAS Assignment: Applying Conflict Strategies 4.7.b CLAS Assignment: Applying Conflict Strategies 8 36

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Context Module Sub Header

4.8 Assessing your Understanding 37

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Quiz

4.8.a Quiz: Module 4: Conflict Transformation 4.8.a Quiz: Module 4: Conflict Transformation 12 38

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Context Module Sub Header

4.9 Resources 39

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4.9.a References 4.9.a References 40

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Module 5: Practicing Person-Centred Decision Making

Module 5: Practicing Person-Centred Decision Making Module 5: Practicing Person-Centred Decision Making

Page

5.1.a Module Overview and Objectives 5.1.a Module Overview and Objectives 1

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Context Module Sub Header

5.2 Preparing for the Simulations 2

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5.2.a Logistics for the Simulations 5.2.a Logistics for the Simulations 3

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5.2.b Instructions for Preparing for the Simulations 5.2.b Instructions for Preparing for the Simulations 4

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5.2.c Scenarios 5.2.c Scenarios 5

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5.2.d Assigned Characters for the Scenarios: Morning Group 5.2.d Assigned Characters for the Scenarios: Morning Group 6

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5.2.e Assigned Characters for the Scenarios: Afternoon Group 5.2.e Assigned Characters for the Scenarios: Afternoon Group 7

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5.2.f Tools and Resources 5.2.f Tools and Resources 8

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5.2.g Checklists 5.2.g Checklists 9

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Context Module Sub Header

5.3 Resources 11

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5.3.a References 5.3.a References 12

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Context Module Sub Header

5.4 Simulation Evaluation 13

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External Url

Simulation Evaluation Simulation Evaluation 14

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Overall Course Evaluation Survey

Overall Course Evaluation Survey Overall Course Evaluation Survey

Page

Evaluation Survey Evaluation Survey 1

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete