Course Modules

Introduction

Introduction Introduction

Context Module Sub Header

Course Introduction 1

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Course Introduction Course Introduction 2

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Course Overview Course Overview 3

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Course Information Course Information 4

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Course Developers and Designers Course Developers and Designers 5

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Course Faculty Course Faculty 6

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Experience and Opinion Survey Experience and Opinion Survey 7

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Entry Survey Entry Survey 8

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Context Module Sub Header

Person-Centred Maternity Care 9

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Why Learn About Collaboration Through Maternity Cases? Why Learn About Collaboration Through Maternity Cases? 10

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Video: What Influences Decisions Video: What Influences Decisions 11

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Context Module Sub Header

Course Navigation 12

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Technical Assistance Technical Assistance 13

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Context Module Sub Header

Who Are Your Colleagues in this Course 14

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Discussion Topic

Introduction: Who are Your Colleagues in this Course? Introduction: Who are Your Colleagues in this Course? 15

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Context Module Sub Header

Activities, Assessments, and Schedule 16

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Learning Activities and Assessments Learning Activities and Assessments 17

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Grade Breakdown Grade Breakdown 19

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Course Schedule Course Schedule 20

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Video Conference Link and Room Booking for Simulations Video Conference Link and Room Booking for Simulations 21

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Module 1: Person-Centred Maternity Care and Place of Birth

Module 1: Person-Centred Maternity Care and Place of Birth Module 1: Person-Centred Maternity Care and Place of Birth

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1.1.a Module Overview and Objectives 1.1.a Module Overview and Objectives 2

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Context Module Sub Header

1.2 Person-Centred Decision Making 3

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1.2.a Why does Shared Decision Making Matter? 1.2.a Why does Shared Decision Making Matter? 4

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1.2.b How does Shared Decision Making Work? 1.2.b How does Shared Decision Making Work? 5

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1.2.c Our Person-Centred Decision Making Process 1.2.c Our Person-Centred Decision Making Process 6

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1.2.d Video: Person-Centred Decision Making Process 1.2.d Video: Person-Centred Decision Making Process 7

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1.2.e Culturally Competent Care 1.2.e Culturally Competent Care 8

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1.2.f Forming Partnerships 1.2.f Forming Partnerships 9

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1.2.g The Role of the “Third Person” 1.2.g The Role of the “Third Person” 10

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1.2.h Why do Providers Hesitate? 1.2.h Why do Providers Hesitate? 11

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1.2.i Considering Risk and Benefit 1.2.i Considering Risk and Benefit 12

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Discussion Topic

1.2.j Discussion: Informed Decision Making About Risk 1.2.j Discussion: Informed Decision Making About Risk 5 13

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Context Module Sub Header

1.3 The Context for Care 14

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1.3.a The International Context for Care 1.3.a The International Context for Care 15

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1.3.b A Snapshot of the Canadian Context 1.3.b A Snapshot of the Canadian Context 16

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Discussion Topic

1.3.c Discussion: Context of Care 1.3.c Discussion: Context of Care 5 17

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Context Module Sub Header

1.4 Choice of Birth Place 18

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Discussion Topic

1.4.a Discussion: Why Home Birth? 1.4.a Discussion: Why Home Birth? 5 19

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1.4.b Place of Birth: People, Preferences, and Preparation 1.4.b Place of Birth: People, Preferences, and Preparation 20

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1.4.c Video: Factors Influencing Choice of Birth Place 1.4.c Video: Factors Influencing Choice of Birth Place 21

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Discussion Topic

1.4.d Discussion: What do you Think? 1.4.d Discussion: What do you Think? 5 22

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1.4.e Evidence-Based Selection of Birth Setting 1.4.e Evidence-Based Selection of Birth Setting 23

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1.4.f Personalizing the Decision 1.4.f Personalizing the Decision 24

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1.4.g What do People and Providers Say? 1.4.g What do People and Providers Say? 25

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1.4.h What Do Evidence-Based Guidelines Say? 1.4.h What Do Evidence-Based Guidelines Say? 26

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1.4.i Public Health Implications 1.4.i Public Health Implications 27

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Context Module Sub Header

1.5 What is Needed to Attend a Birth? 28

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1.5.a Supplies and Equipment by Birth Place 1.5.a Supplies and Equipment by Birth Place 29

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Page

1.5.b Video: Equipment for Birth 1.5.b Video: Equipment for Birth 30

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Page

1.5.c Birth Equipment and Supplies 1.5.c Birth Equipment and Supplies 31

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Context Module Sub Header

1.6 Assessing Your Understanding 32

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Quiz

1.6.a Quiz: Module 1: Person Centred Decision Making 1.6.a Quiz: Module 1: Person Centred Decision Making 11 33

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Context Module Sub Header

1.7 Resources 34

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Page

1.7a Reference List 1.7a Reference List 35

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Module 2: Communication

Module 2: Communication Module 2: Communication

Page

2.1.a Module Overview and Objectives 2.1.a Module Overview and Objectives 1

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Context Module Sub Header

2.2 Case 1: Mee's Story 2

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Page

2.2.a Mee's Story 2.2.a Mee's Story 3

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Page

2.2.b Labour and Birth 2.2.b Labour and Birth 4

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Page

2.2.c Postpartum and Newborn Care 2.2.c Postpartum and Newborn Care 5

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Page

2.2.d Interprofessional Shared Decision Making 2.2.d Interprofessional Shared Decision Making 6

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Page

2.2.e SBAR, Handover and Discussions 2.2.e SBAR, Handover and Discussions 7

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Page

2.2.f Debriefs 2.2.f Debriefs 8

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Page

2.2.g Team Debriefs 2.2.g Team Debriefs 9

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Page

2.2.h Feedback 2.2.h Feedback 10

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2.2.i Documenting: A PCDM Key Element 2.2.i Documenting: A PCDM Key Element 11

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2.2.j Establishing Values, Beliefs, and Preferences: A PCDM Key Element 2.2.j Establishing Values, Beliefs, and Preferences: A PCDM Key Element 12

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Discussion Topic

2.2.k Discussion: Client-led Decision Making 2.2.k Discussion: Client-led Decision Making 5 13

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Context Module Sub Header

2.3. Geeta's Story 14

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Page

2.3.a Geeta's Story 2.3.a Geeta's Story 15

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Page

2.3.b Labour and the Transfer into Hospital 2.3.b Labour and the Transfer into Hospital 16

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Page

2.3.c Home Birth Transfer 2.3.c Home Birth Transfer 17

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Page

2.3.d Procedures for Transfers 2.3.d Procedures for Transfers 18

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Page

2.3.e Communication Techniques 2.3.e Communication Techniques 19

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Page

2.3.f Verbal Communication 2.3.f Verbal Communication 20

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Discussion Topic

2.3.h Discussion: The Experience of Care 2.3.h Discussion: The Experience of Care 5 21

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Context Module Sub Header

2.4 Interprofessional Communication 22

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Page

2.4.a Interprofessional Communication 2.4.a Interprofessional Communication 23

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Page

2.4.b Culture of Dialogue 2.4.b Culture of Dialogue 24

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Page

2.4.c Appreciative Inquiry: A Strategy to Know your Team 2.4.c Appreciative Inquiry: A Strategy to Know your Team 25

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Page

2.4.d Impact of Conflict on Decision Making 2.4.d Impact of Conflict on Decision Making 26

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Page

2.4.e Video: Difficult Conversation Strategies 2.4.e Video: Difficult Conversation Strategies 27

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Context Module Sub Header

2.5 Assessing Your Understanding 28

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Quiz

2.5.a Quiz: Module 2: Communication 2.5.a Quiz: Module 2: Communication 10 29

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Context Module Sub Header

2.6 Analyzing Person-Centered Decision Making 30

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Assignment

2.6.a CLAS Assignment: Identifying Values and Beliefs 2.6.a CLAS Assignment: Identifying Values and Beliefs 3 31

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Context Module Sub Header

2.7 Analyzing Communication Tools 32

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Assignment

2.7.a CLAS Assignment: Logistics of Home Birth 2.7.a CLAS Assignment: Logistics of Home Birth 3 33

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Context Module Sub Header

2.8 Applying Your Knowledge: Communication Skills 34

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Assignment

2.8.a Peer Review Assignment: Communication Skills 2.8.a Peer Review Assignment: Communication Skills 8 35

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Context Module Sub Header

2.9 Resources 36

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Page

2.9.a Reference List 2.9.a Reference List 37

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Module 3: Teamwork

Module 3: Teamwork Module 3: Teamwork

Page

3.1.a Module Overview and Objectives 3.1.a Module Overview and Objectives 1

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Context Module Sub Header

3.2 The Maternity Care Team 2

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Page

3.2.a The Maternity Care Team 3.2.a The Maternity Care Team 3

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Page

3.2.b Health Professions Education Survey 3.2.b Health Professions Education Survey 4

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Discussion Topic

3.2.c Discussion: Maternity Care Team 3.2.c Discussion: Maternity Care Team 5 5

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3.2.d Professional Roles 3.2.d Professional Roles 6

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3.3 Case 3: Florence, Tasmin, and Riann's Story 7

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3.3.a Florence's Story 3.3.a Florence's Story 8

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3.3.b Tasmin's Story 3.3.b Tasmin's Story 9

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3.3.c Riann's Story 3.3.c Riann's Story 10

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3.3.d Acknowledging Environmental Norms: A PCDM Key Element 3.3.d Acknowledging Environmental Norms: A PCDM Key Element 11

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3.3.e Workplace Culture: Efficiency or Feelings? 3.3.e Workplace Culture: Efficiency or Feelings? 12

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3.3.f Workplace Reactions 3.3.f Workplace Reactions 13

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Context Module Sub Header

3.4 What is a "Team" and How Does it "Work"? 14

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3.4.a Team-Based Health Care 3.4.a Team-Based Health Care 15

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3.4.b Professional Worldviews and Identities 3.4.b Professional Worldviews and Identities 16

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3.4.c Principles of Team-Based Care 3.4.c Principles of Team-Based Care 17

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3.4.d Florence's Case: Anticipation of Shared Responsibility 3.4.d Florence's Case: Anticipation of Shared Responsibility 18

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3.4.e Include the Team and Establish Roles: A PCDM Key Element 3.4.e Include the Team and Establish Roles: A PCDM Key Element 19

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3.4.f Steps in Role Clarification 3.4.f Steps in Role Clarification 20

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3.4.g Keep the Focus on the Person: A PCDM Key Element 3.4.g Keep the Focus on the Person: A PCDM Key Element 21

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Context Module Sub Header

3.5 Technical Skills for Team Functioning 22

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3.5.a Personal Guidelines for Team Functioning 3.5.a Personal Guidelines for Team Functioning 23

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3.5.b The SIT Tool 3.5.b The SIT Tool 24

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3.5.c Florence's Case: Labour Begins 3.5.c Florence's Case: Labour Begins 25

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3.5.d Attributes of High Functioning Teams 3.5.d Attributes of High Functioning Teams 26

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3.5.e Florence's Case: Labour Tensions 3.5.e Florence's Case: Labour Tensions 27

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3.5.f CENTRE Tool 3.5.f CENTRE Tool 28

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3.5.g How to Start the Difficult Conversation with a Team Member 3.5.g How to Start the Difficult Conversation with a Team Member 29

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3.5.h ABCD Tool for the Difficult Conversation 3.5.h ABCD Tool for the Difficult Conversation 30

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3.5.i Florence's Case: Closing the Loop 3.5.i Florence's Case: Closing the Loop 31

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3.5.j Attending to Power Imbalances: A PCDM Key Element 3.5.j Attending to Power Imbalances: A PCDM Key Element 32

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3.5.k The Drama Triangle and Staying Curious 3.5.k The Drama Triangle and Staying Curious 33

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Context Module Sub Header

3.6 Applying Your Knowledge: Role Clarification 34

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Assignment

3.6.a Peer Review Assignment: Role Clarification 3.6.a Peer Review Assignment: Role Clarification 6 35

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Context Module Sub Header

3.9 Analyzing a Team Handover 36

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Assignment

3.9.a CLAS Assignment: Analyzing a Team Handover 3.9.a CLAS Assignment: Analyzing a Team Handover 7 37

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Discussion Topic

3.9.b Discussion: Professional Worldview 3.9.b Discussion: Professional Worldview 5 38

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Context Module Sub Header

3.10 Analyzing a Team Debrief 39

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Assignment

3.10.a CLAS Assignment: Analyzing a Team Debrief 3.10.a CLAS Assignment: Analyzing a Team Debrief 7 40

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Discussion Topic

3.10.b Discussion: Shared Responsibility 3.10.b Discussion: Shared Responsibility 5 41

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Context Module Sub Header

3.11 Assessing Your Understanding 42

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Quiz

3.11.a Quiz: Module 3: Teamwork 3.11.a Quiz: Module 3: Teamwork 13 43

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Context Module Sub Header

3.12 Resources 44

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3.12.a References 3.12.a References 45

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Module 4: Conflict Transformation

Module 4: Conflict Transformation Module 4: Conflict Transformation

Page

4.1.a Module Overview and Objectives 4.1.a Module Overview and Objectives 1

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Context Module Sub Header

4.2 Understanding Conflict 2

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4.2.a. Understanding Conflict 4.2.a. Understanding Conflict 3

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4.2.b How does Conflict Impact Maternity Care? 4.2.b How does Conflict Impact Maternity Care? 4

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4.2.c Differing Agendas: Attend to Power Imbalances 4.2.c Differing Agendas: Attend to Power Imbalances 5

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4.2.d Ambiguity Leads to Conflict 4.2.d Ambiguity Leads to Conflict 6

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4.2.e Allow Time for Consideration: A PCDM Key Element 4.2.e Allow Time for Consideration: A PCDM Key Element 7

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4.2.f Revise the Plan as Necessary: A PCDM Key Element 4.2.f Revise the Plan as Necessary: A PCDM Key Element 8

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Discussion Topic

4.2.g Discussion: Understanding Interprofessional Conflict 4.2.g Discussion: Understanding Interprofessional Conflict 5 9

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Context Module Sub Header

4.3 Geeta's Transfer 10

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4.3a Geeta's Transfer 4.3a Geeta's Transfer 11

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4.3b Best Practice Guidelines for Transfer 4.3b Best Practice Guidelines for Transfer 12

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4.3c Ambiguity in Geeta's Transfer 4.3c Ambiguity in Geeta's Transfer 13

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Context Module Sub Header

4.4 Conflict: Reaction and Styles 14

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4.4.a What Happens in Conflict? 4.4.a What Happens in Conflict? 15

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4.4.b Video: How to Manage Anxiety 4.4.b Video: How to Manage Anxiety 16

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4.4.c FIFE Tool for Conflict Self-Management 4.4.c FIFE Tool for Conflict Self-Management 17

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4.4.d Moving from Conflict to Dialogue: Conflict Strategies 4.4.d Moving from Conflict to Dialogue: Conflict Strategies 18

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4.4.e Video: Acting Out Your Strategy 4.4.e Video: Acting Out Your Strategy 19

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4.4.f Conflict Management Style Self Test 4.4.f Conflict Management Style Self Test 20

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4.4.g Adjusting your Conflict Strategy 4.4.g Adjusting your Conflict Strategy 21

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Discussion Topic

4.4.h Discussion: Matching Conflict Management Styles 4.4.h Discussion: Matching Conflict Management Styles 5 22

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Context Module Sub Header

4.5 Geeta's Care 23

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4.5.a Conflict over Geeta's Care 4.5.a Conflict over Geeta's Care 24

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4.5.b Quality Improvement and Home Birth Transfer 4.5.b Quality Improvement and Home Birth Transfer 25

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Context Module Sub Header

4.6 Conflict Transformation 26

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4.6.a The Mindset 4.6.a The Mindset 27

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4.6.b Leading with Curiosity 4.6.b Leading with Curiosity 28

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4.6.c Barriers to Conflict Transformation 4.6.c Barriers to Conflict Transformation 29

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4.6.d Make or Defer a Decision: A PCDM Key Element 4.6.d Make or Defer a Decision: A PCDM Key Element 30

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4.6.e Video: Managing a Difficult Conversation using DEAR 4.6.e Video: Managing a Difficult Conversation using DEAR 31

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4.6.f Video: What to do when Nothing Else Works 4.6.f Video: What to do when Nothing Else Works 32

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4.6.g Transforming Conflict: Steps to Peace 4.6.g Transforming Conflict: Steps to Peace 33

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Context Module Sub Header

4.7 Applying your Knowledge: Conflict Transformation 34

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Assignment

4.7.a Peer Review Assignment: Conflict Management Styles 4.7.a Peer Review Assignment: Conflict Management Styles 3 35

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Assignment

4.7.b CLAS Assignment: Applying Conflict Strategies 4.7.b CLAS Assignment: Applying Conflict Strategies 8 36

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Context Module Sub Header

4.8 Assessing your Understanding 37

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Quiz

4.8.a Quiz: Module 4: Conflict Transformation 4.8.a Quiz: Module 4: Conflict Transformation 12 38

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Context Module Sub Header

4.9 Resources 39

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4.9.a References 4.9.a References 40

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Module 5: Practicing Person-Centred Decision Making

Module 5: Practicing Person-Centred Decision Making Module 5: Practicing Person-Centred Decision Making

Page

5.1.a Module Overview and Objectives 5.1.a Module Overview and Objectives 1

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Context Module Sub Header

5.2 Preparing for the Simulations 2

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5.2.a Logistics for the Simulations 5.2.a Logistics for the Simulations 3

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5.2.b Instructions for Preparing for the Simulations 5.2.b Instructions for Preparing for the Simulations 4

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5.2.c Scenarios 5.2.c Scenarios 5

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5.2.d Assigned Characters for the Scenarios: Morning Group 5.2.d Assigned Characters for the Scenarios: Morning Group 6

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5.2.e Assigned Characters for the Scenarios: Afternoon Group 5.2.e Assigned Characters for the Scenarios: Afternoon Group 7

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5.2.f Tools and Resources 5.2.f Tools and Resources 8

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5.2.g Checklists 5.2.g Checklists 9

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Context Module Sub Header

5.3 Resources 11

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5.3.a References 5.3.a References 12

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Context Module Sub Header

5.4 Simulation Evaluation 13

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External Url

Simulation Evaluation Simulation Evaluation 14

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Overall Course Evaluation Survey

Overall Course Evaluation Survey Overall Course Evaluation Survey

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Evaluation Survey Evaluation Survey 1

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Course Modules

Introduction

Course Introduction 1

Person-Centred Maternity Care 9

Course Navigation 12

Who Are Your Colleagues in this Course 14

Activities, Assessments, and Schedule 16

Module 1: Person-Centred Maternity Care and Place of Birth

1.2 Person-Centred Decision Making 3

1.3 The Context for Care 14

1.4 Choice of Birth Place 18

1.5 What is Needed to Attend a Birth? 28

1.6 Assessing Your Understanding 32

1.7 Resources 34

Module 2: Communication

2.2 Case 1: Mee's Story 2

2.3. Geeta's Story 14

2.4 Interprofessional Communication 22

2.5 Assessing Your Understanding 28

2.6 Analyzing Person-Centered Decision Making 30

2.7 Analyzing Communication Tools 32

2.8 Applying Your Knowledge: Communication Skills 34

2.9 Resources 36

Module 3: Teamwork

3.2 The Maternity Care Team 2

3.3 Case 3: Florence, Tasmin, and Riann's Story 7

3.4 What is a "Team" and How Does it "Work"? 14

3.5 Technical Skills for Team Functioning 22

3.6 Applying Your Knowledge: Role Clarification 34

3.9 Analyzing a Team Handover 36

3.10 Analyzing a Team Debrief 39

3.11 Assessing Your Understanding 42

3.12 Resources 44

Module 4: Conflict Transformation

4.2 Understanding Conflict 2

4.3 Geeta's Transfer 10

4.4 Conflict: Reaction and Styles 14

4.5 Geeta's Care 23

4.6 Conflict Transformation 26

4.7 Applying your Knowledge: Conflict Transformation 34

4.8 Assessing your Understanding 37

4.9 Resources 39

Module 5: Practicing Person-Centred Decision Making

5.2 Preparing for the Simulations 2

5.3 Resources 11

5.4 Simulation Evaluation 13

Overall Course Evaluation Survey