2.8.a Peer Review Assignment: Communication Skills
- Due May 17, 2019 by 11:59p.m.
- Points 8
- Submitting a text entry box
You have learned that miscommunication can be a source of conflict among providers. This assessment will provide you with a chance to apply the communication skills you have learned in a writing activity. This assessment has two parts: the first will be to complete your own writing activities, and the second will be to assess another person's writing activities. The first part of the peer assignment is due before the second part of this assignment. You will not receive a grade for this assignment until you have completed the second part of your submission of your peer reviews.
Refer to the course schedule for the two due dates associated with this assessment. This activity is graded by your peers. Peer assessments contribute 10% to your overall course mark.
Real quotes are being used to describe the impact of home birth transfers from each person’s perspective; in the quotes people describe matters of safety, preparedness, professional expertise, and teamwork. After reading the quotes you will be prompted to identify the matter being described and then either summarize, paraphrase, reflect, or acknowledge what each person has said to each other. To do this, imagine you are in a conversation with that person. Imagine how you would respond to what the person has just said to you. Write your reply below each quote.
For example in this case a midwife says to the charge nurse:
“I want to be treated as a respected colleague during transports and included in dialogues about the best course of action.” -Cheyney, Everson & Burcher. 2014. (11)
Answer: The midwife appears to addressing their feelings about teamwork. My reply to the midwife would be to acknowledge the issues and feelings being described here by saying “I understand that you want to be included as part of the team when making a plan for care since this helps you to feel respected.”
Complete the activity by:
- Identify the matter being described for each person.
- Identify which communication techniques you will use for both people.
- Write your own written responses to the 2 quotes, using the communication techniques you identified.
- When you have completed your responses, assess 3 of your peers by using the rubric provided. You will assess the accuracy and quality of the written responses. Such as whether or not their acknowledging was done correctly and the response was of good quality.
Communication Triggers
Two providers are reacting to an urgent home birth transfer. The team is rushing around trying to prepare for the birth and the doctor turns to the midwife and says:
“I’m happy to do my job and help this woman, but I’m much more comfortable with assisting with complications rather than crises. Timely transport from home births are essential.”
The midwife is about to reply but gets ushered out of the way by a resident doctor who begins to make a plan with the supervising doctor. The midwife approaches them and says:
“I have access to intimate knowledge of this woman, her pregnancy, and her labour that no one else has. This is essential to the development of a plan moving forward. I need the team to recognize this and utilize my knowledge.”
-Cheyney, Everson & Burcher. 2014. (11)
Canvas Help for submitting and assessing peer assignments:
Watch this video from time code 1:33 to 3:11
Canvas Peer Review Assignments - Teacher and Student Perspective
Links to an external site.
Rubric
Criteria | Ratings | Pts |
---|---|---|
Accurate application.
For the quote: “I’m happy to do my job…” Assess whether the matter being described was accurately applied in their response.
For example, if the respondent said the matter being described was preparedness, then the response should include a reference, or statement that describes preparedness.
threshold:
pts
|
pts
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|
|
Accurate application.
For the quote: “I have access to intimate knowledge...” Assess whether the matter being described was accurately applied in their response.
For example, if the respondent said the matter being described was professional expertise, then the response should include a reference, or statement, that describes professional expertise.
threshold:
pts
|
pts
--
|
|
Written accuracy.
For the response to the quote “I’m happy to do my job…” Assess if the communication technique identified was accurately applied.
For example, if the respondent chose to use “acknowledging” then the written response included acknowledging the issues and feelings described in the quote.
threshold:
pts
|
pts
--
|
|
Written accuracy.
For the response to the quote “I have access to intimate knowledge...” Assess if the communication technique identified was accurately applied.
For example, if the respondent chose to use “acknowledging” then the written response included acknowledging the issues and feelings described in the quote.
threshold:
pts
|
pts
--
|