1.2.f Forming Partnerships
Even within cultures, each person is unique, and their preferences may not predictably adhere to their culture of origin or the culture they have adopted. Approaching the clinician-patient relationship as a partnership can help you to avoid assumptions and to understand each person’s unique values, beliefs, and preferences for their clinical care (11).
People bring three pre-existing perspectives to the clinical decision making process (10):
- Information
- Expectations
- Preferences
Providers can find out more about people’s perspectives by eliciting concerns, ideas, and expectations. This is the heart of person-centred care. Conversations to discover common ground should be intentional, explicit and ongoing.
The key features of a healthy partnership are that everyone:
- Accepts mutual responsibilities
- Acknowledges that all partners have something to contribute and gain
- Attention to, and explicit discussion about, the relationship
- Allows the relationship to be dynamic and adapt to changing circumstances
- Understands that relationships and trust take time to develop
Personal Reflection
Do you know how to encourage autonomy and facilitate dialogue around responsibility for your health care?