1.2.g The Role of the “Third Person”
Shared decision making often includes individuals other than just the person and provider. Family members, friends, surrogates, religious/cultural leaders, or health advocates can also be involved in the decision making process. The effects of the role of a “third person” on clinical encounters have been studied and well documented (12, 13).
They third person can:
- Facilitate or inhibit the development and maintenance of a trusting professional relationship
- Play multiple roles during the visit
- Affect the duration of the encounter and/or impact the content of the interaction
- Significantly change the basic clinical relationship, no matter how minor the involvement
Personal Reflection
Have you observed a clinician include a third person in the clinical care partnership? What was particularly effective when the third person was present? What was unhelpful? How could you reconcile differences between a clinician and a third person, or enlist them in the partnership?